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Business Growth: How to Grow When Markets Are in Decline

  • Paul Bensley
  • Jun 24
  • 7 min read

Updated: Aug 27

Leaders often talk about “the market” as if it were a ceiling.


Revenue is flat because the sector is flat. Margins are under pressure because the economy is under pressure. Growth is impossible because demand has softened.

I’ve never found that convincing.


We are all in the same sea, but we are not in the same boat.


The sea is the wider economy - interest rates, consumer confidence, political uncertainty. None of us control that. The boat is the company we run - our people, our processes, our strategy, the discipline of how we execute.

And boats perform very differently in the same conditions.



Recessions don’t distribute pain evenly


Take the Great Recession of 2008 - the deepest and longest post-war downturn, shrinking many economies by more than 6% over five quarters.

Some businesses collapsed. Some shrank in line with the market. And some quietly grew.

Exactly the same sea. Completely different outcomes.

Even in a market that contracts by 5%, 95% of the opportunity is still there. If you hold 50% market share today, the battle isn’t with the economy - it’s with the competitors who own the other half.


With the right mindset and execution, there is no logical reason a business can’t deliver 10% growth in a market that has fallen 5%. It’s harder, but it’s not mystical. It’s about taking share from companies that retreat into survival mode.



The real enemy is “mind pollution”


What derails more leadership teams than any recession is something more subtle: mind pollution.

The constant narrative that “the market is tough” slowly becomes:


  • Permission to lower ambition

  • An excuse for poor execution

  • A strategy of insulation rather than growth


Businesses start planning to survive the weather instead of learning to sail better than the rest.


Insulating the business is prudent and important - protecting cash, tightening operations, managing risk. Any responsible leader does that.

But when insulation becomes the entire strategy, the company is left at the mercy of the market it claims to be trapped by.



Business Growth and protection are not opposites


The strongest companies in difficult periods do two things at once:


  1. They insulate the core - cost discipline, operational grip, protecting margin.

  2. They attack selectively - investing in sales effectiveness, customer value and differentiation.


They recognise that downturns are also moments when competitors become distracted, fearful and internally focused. That is precisely when market share moves.

Growth strategy in a recession doesn’t have to be reckless. It just has to exist.


  1. Who are the customers still spending?

  2. Which propositions genuinely create value?

  3. Where are competitors pulling back?

  4. How do we become easier to buy from while others become harder?


Those are leadership questions, not economic ones.



Different boats, different captains


Two companies in the same sector can experience the same storm and produce opposite results because:


  • one improves its sales engine while the other freezes hiring

  • one sharpens its value proposition while the other discounts

  • one stays close to customers while the other retreats to spreadsheets


None of that is determined by GDP.

It’s determined by choices.



Final thought


Markets influence performance - they don’t dictate it.


The sea matters, but the boat matters more. And the captain matters most.

Leaders who treat the market as an immovable constraint usually prove themselves right. Those who treat it as a context to be outmanoeuvred often discover how much room was there all along.


I’ll keep exploring this theme in my other articles on my website and  here on LinkedIn for anyone interested in practical leadership rather than economic alibis.


Diagram showing a business growth framework where effective leadership transforms declining market conditions into competitive advantage through strategy, sales effectiveness, customer value and disciplined execution.

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FAQs


Can a business grow when its market is declining?

Yes. A declining market means the total available demand has reduced, but it does not mean every company must decline at the same rate. Businesses can still grow by winning market share, improving customer retention, increasing share of wallet, strengthening their proposition or outperforming competitors.


How can a company grow in a shrinking market?

Growth in a shrinking market usually requires taking a greater share of the remaining demand. Leaders should identify which customers are still spending, where competitors are weakening, which propositions create the most value and where the business can become easier or more attractive to buy from.


What does “same sea, different boats” mean in business?

The sea represents external market conditions such as economic growth, interest rates, consumer confidence and political uncertainty. The boat represents the individual business, including its strategy, people, processes and execution. Companies can face the same economic conditions while producing very different results because the quality of their businesses and decisions differs.


Does a recession mean businesses cannot grow?

No. Recessions reduce demand across many sectors, but the impact is not distributed equally. Some companies decline faster than their markets, others broadly maintain share and some gain share. A downturn changes the competitive environment, but it does not remove the possibility of growth.


How can a business gain market share during a downturn?

Businesses can gain share by identifying where competitors are reducing investment, weakening service, becoming less responsive or failing to meet changing customer needs. Maintaining commercial focus while competitors become defensive can create opportunities to win customers and strengthen competitive position.


Should businesses cut costs when markets decline?

Cost discipline is important during difficult markets, particularly where cash or profitability is under pressure. However, indiscriminate cost cutting can weaken the capabilities required to compete. Leaders should distinguish between removing unnecessary cost and removing the resources that create customer value or future growth.


Should businesses invest during a recession?

Selective investment can make sense when it strengthens competitive advantage or captures opportunities created by competitor weakness. Investment should still be commercially disciplined, but a downturn can sometimes provide opportunities in sales capability, customer acquisition, technology, talent or proposition development that are harder to capture in stronger markets.


What is the difference between protecting a business and growing it?

Protection focuses on cash, cost, margin and operational resilience. Growth focuses on customers, market share, differentiation and commercial opportunity. Strong businesses can do both simultaneously: protect the core while selectively investing where there is a credible opportunity to outperform competitors.


What is “mind pollution” in business?

Mind pollution is the gradual effect of repeatedly telling an organisation that poor performance is inevitable because the market is difficult. External conditions may genuinely be challenging, but constantly reinforcing that narrative can lower ambition, excuse weak execution and cause teams to stop looking for opportunities they can still influence.


Why is blaming the market dangerous?

Blaming the market can cause leaders to confuse external conditions with internal performance. If competitors operating in the same environment are outperforming the business, the market alone cannot explain the difference. Leaders need to understand which factors they can influence rather than treating economic conditions as a complete explanation.


How can leaders distinguish between market decline and company underperformance?

Compare company performance with the wider market and relevant competitors. If the market declines 5% while the company declines 12%, the additional deterioration may indicate lost market share or company-specific problems. Relative performance provides important context that absolute revenue figures alone cannot.


Can a company grow 10% when its market falls 5%?

Mathematically, yes, particularly when the business has a relatively small share of the total market. It would require the company to capture enough additional demand from competitors or create growth elsewhere to offset the declining market. The real question is whether there is a credible competitive strategy for winning that additional business.


Is market share more important during a recession?

Market share becomes particularly useful because it helps leaders separate market conditions from competitive performance. Falling revenue in a declining market may appear understandable, but declining market share indicates that the business is losing ground relative to competitors as well.


Where should businesses look for growth in difficult markets?

Look for customer segments that remain resilient, competitor weaknesses, underserved customer needs, opportunities to increase share of wallet and areas where the business can create greater value. A declining market does not decline uniformly across every customer, product, geography or channel.


Why do some companies outperform during recessions?

Companies respond differently to the same conditions. Some strengthen customer relationships, maintain commercial capability, improve their proposition and selectively invest while competitors retreat. Others become internally focused and reduce the very capabilities required to compete. The economic environment is shared; the organisational response is not.


Should companies lower prices when demand falls?

Not automatically. Discounting may stimulate demand in some situations, but it can also damage margin without creating sustainable competitive advantage. Leaders should first understand why customers are buying less and why competitors are winning before assuming price is the problem.


How can sales teams grow in a declining market?

Sales teams need greater focus rather than simply higher targets. Identify which customers still have demand, which competitors' accounts are vulnerable, where the proposition is strongest and which activities have the greatest probability of creating profitable growth.


What happens when competitors cut back during a recession?

Competitor retrenchment can create opportunities. Reduced sales coverage, slower service, lower inventory, less marketing or delayed investment can weaken customer relationships. Businesses with sufficient financial resilience can selectively exploit these gaps rather than automatically retreating alongside the market.


What should CEOs ask when the market is declining?

Useful questions include: How are we performing relative to the market? Who is gaining share? Which customers are still spending? Where are competitors pulling back? What can we control? What should we protect? And where should we selectively attack?


What is the biggest mistake businesses make in declining markets?

One of the biggest mistakes is allowing survival to become the entire strategy. Protecting cash, margin and operational stability may be necessary, but excessive defensiveness can weaken the business precisely when competitors are creating opportunities to gain share.


How can leaders avoid becoming too defensive during a downturn?

Separate the response into two agendas:

Protect: cash, margin, cost and operational resilience.

Attack: customers, market share, differentiation and selective investment.

This allows leaders to manage downside risk without abandoning the search for growth.


Does the economy determine company performance?

The economy influences company performance, sometimes significantly, but it does not determine it completely. Businesses operating in the same market can produce very different results because of differences in strategy, competitive position, execution, leadership and customer value.


What is the best growth strategy during a recession?

There is no universal strategy, but strong recession growth strategies usually combine financial discipline with selective commercial aggression. Protect areas essential to resilience while concentrating investment on customers, capabilities and opportunities where the business has a credible chance of gaining profitable market share.


What is the most important mindset for leading through a declining market?

Treat the market as context rather than destiny. Leaders should acknowledge genuine external constraints while remaining focused on the factors they can influence. Difficult conditions should change the strategy, not eliminate the responsibility to outperform.

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